Unconditional Guarantee
If for any reason you are not satisfied with your frame, return it within 30 days and we will refund the full purchase amount or send you a replacement.
Fulfillment
Each frame is hand made to your specifications and each frame is truly unique. Please allow us 10 to 15 business days to craft your custom frame.
Shipping
Our standard method of shipping is UPS ground. Allow 3 to 7 days to receive your frame once it has been shipped. Please provide a street address for the shipping address. UPS does not deliver to PO boxes.
Our standard shipping rate is $13.50. Shipping will be more for large frames and orders with multiple frames. Please call for pricing for expedited shipping needs.
Damage During Shipping
In the unlikely event your frame is damaged during shipping we will promptly ship you a replacement. We take pride in making sure your frame is packed well to arrive in good condition.
Special Requests
If you have an odd size diploma or creative configuration, we can make a frame for you. We can make almost any configuration you can think of. Just give us a call to explain the details.
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